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The version number is listed under About SetPoint.
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NOTE:To check which version of SetPoint youre currently running, click the Toolstab. Before you follow them, we strongly suggest you go to your products download page to get the correct version of SetPoint for your product. Try reinstalling the Logitech Connection Utility software and re-pair your device. The links below contain instructions on how to use SetPoint 6.x.Try testing the device on a different computer. If possible, don't use a USB hub or other similar device. Try reinstalling the Logitech Connection Utility software and re-pair your device. Plug the receiver into a different USB port on your computer.Make sure the device is fully charged (replace with new batteries if it's not a rechargeable device).Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.Change your pointer speed, adjust the scrolling size and customize your cursor. If a single-click always double-clicks, check the settings (Windows mouse settings and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify if the button is set to Single Click is Double Click. Certain options may also generate a sub-menu for further customizations. Try testing the device on a different computer. Launch SetPoint (Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings).If you are using a USB 3.0 port try plugging the device into a USB 2.0 port.If possible, don't use a USB hub or other similar device. Follow these links to learn how you can customize your mouse using Logitech SetPoint mouse and keyboard software: NOTE:If you dont already have the software installed, you can download SetPoint from the Downloads Page. Plug the device into a different USB port on your computer. There are no videos available for this product.NOTE:You may need to restart your computer to. Follow the on-screen instructions to remove SetPoint from your system. Select 'Logitech SetPoint' from the list. Start screen > Right-click on empty space and select All apps> Control Panel > Uninstall a program. SetPoint without My Mouse and/or Keyboard Tabs. Start screen > Right-click on Mouse and Keyboard Settings> Uninstall. SetPoint with My Mouse and/or Keyboard Tabs. However, if these tabs are not visible, you will need to reinstall SetPoint. Make sure the device is fully charged (replace the batteries with brand new batteries if it's not a rechargeable device). Normally, you should be able to customize your Mouse and/or Keyboard settings in SetPoint.If you're experiencing connection issues with your mouse, please try the following troubleshooting steps that may help you find a resolution: